Customer Care

I love my customers at  MUSA jewels and always aim to ensure the best possible overall experience for each customer individually, from purchase to delivery and everything in between.

I am always here to help, should you have any questions or concerns, and value your feedback as I use it to ensure my project grows. I urge you to get in touch should you have any questions about your order, purchase, delivery or item you have received. I usually respond immediately, but aim to get back to you within 24 hours of receiving your message.

 

Simply pop me an ETSY message or email in the "contact" page, I aim to respond to all queries within 24 hours of receiving your message. Please ensure you include and images or additional information where necessary in order for me to resolve any queries ASAP.